Coronavirus Exposure Update

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We are closely monitoring the activity of the Coronavirus (COVID-19) through the CDC and Mass Department of Public Health. It is important to be aware of its progress and prepare for exposures.

If you have an appointment scheduled in the next 2 weeks and you, your child, or a household member has had close contact with a symptomatic person diagnosed with Coronavirus (COVID-19) and you, your child, or a household member has a fever or cough or difficulty breathing we will need to reschedule your appointment. Also, if you or your child fit this criteria, please call us to discuss medical care prior to booking an appointment here.

As always, we are trying to prevent the spread of all germs by asking you to wear a mask if you come to our office with fever, cough, or sore throat. If you have any questions please feel free to call or reference these resources listed below:

https://www.cdc.gov/coronavirus/2019-ncov/about/index.html

https://www.cdc.gov/coronavirus/2019-ncov/travelers/after-travel-precautions.html

https://www.cdc.gov/coronavirus/2019-ncov/travelers/index.html

https://www.mass.gov/clinical-advisory/update-and-interim-guidance-on-outbreak-of-2019-novel-coronavirus-2019-ncov-in

https://www.healthychildren.org/English/health-issues/conditions/chest-lungs/Pages/2019-Novel-Coronavirus.aspx

Electronic Medical Record Working Again!

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We are pleased to report the electronic medical record system has been restored at our practice with most functionality available. We are working diligently on the completion of a full restoration.

We understand many of you have expressed concerns about the security of your medical information, and while we are currently unaware of any compromise of patient information, we're actively investigating the situation and will know more in the coming days.

We know this has been an inconvenience and we are deeply grateful for the patience and support of our families, and the tireless commitment of our staff to ensure our patients continued to receive the highest quality care. 

Thank you all.

RPA Staff

Electronic Medical Record is down as of February 10

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Since Monday afternoon, the electronic medical record system that we use to schedule appointments and manage our patients' medical information has been offline as the result of a malware attack. While the Boston Children's and PPOC information technology teams are working in concert to restore our system, for the security and privacy of our patients and their families, we will be keeping the system offline until we can be completely certain that it's safe to bring it back online.

In the meantime, we are still trying to make appointments and taking messages over the phone and using pen and paper to see our patients. Since we also do not have full access to our schedules, we will not be able to book future appointments until it is up and running again. Due to the lack of access to our patient's’ charts, any prescription or other medical requests may have a delay and we apologize for this inconvenience. If you have an appointment booked please be patient as we check you in without access to our EMR.

We are working tirelessly to return to normal operations soon, and will keep you informed of any changes to this situation. While we know that this is a great inconvenience to our families, providers and staff, we're grateful for your support and your patience. If you have any questions, please don't hesitate to contact us directly, at 617-522-3100.

-RPA Staff

Patients with concern for Coronavirus

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As you may have seen in the media, there is an outbreak of a new coronavirus strain in China. The symptoms include fever and cough or shortness of breath.

If you or your child has a fever and cough and has either traveled to Wuhan City, China, or have been exposed to someone who has been there in the past 14 days or to someone who is known to have Coronavirus, please call us. If you are coming in for a visit and have these symptoms please wear a mask upon entering our office and notify staff right away.

We are in touch with the Department of Public Health and reviewing updates from the CDC to ensure we are managing any concerns appropriately.

Flu Clinic Thursdays 9am-6pm

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We now have flu vaccines in our office. We recommend them for all patients age 6 months and older. If you are coming in for an appointment any time soon, please ask us about a flu vaccine that day.

If you are not coming in anytime soon, we have a walk in flu clinic every Thursday from 9am-6pm.

For more information about the Flu please refer to the CDC link:

https://www.cdc.gov/flu/index.htm