Daytime Office Hours
(by appointment only, please NO walk-ins)
8 a.m. – 6 p.m.
8 a.m. – 5 p.m.
SATURDAYS, SUNDAYS and all HOLIDAYS
Emergency and urgent sick visits only. Appointments are made through the answering service. Please call after 8 a.m. to schedule.
Monday-Friday from 9 a.m. – 12:30 p.m., 1:30 p.m. – 5 p.m.
BUSINESS OFFICE HOURS
9 a.m. – 4:30 p.m.
Because children get sick at all hours of the day, we do NOT have a special call-in hour. Our capable nursing staff will answer most questions you may have during office hours. Please leave a brief message in their voicemail and expect a return call that same day. If you have a message for a provider please let one of our administrative staff know and they will pass message along.
ALWAYS call for an appointment before you bring your child to the office. We will schedule acutely-ill children that same day. Please try to avoid calling near the end of office hours so that we might best accommodate your child’s needs. If more than one child needs to be seen, PLEASE tell us when you call.
When making appointments for routine physicals, please call between 9 a.m. and 4:30 p.m. We advise that you try to call 3 months in advance of when your child needs their routine physical.
After Office Hours
We are available for urgent calls 24/7. If an urgent issue arises when the office is closed, please call our office number and you will be able to leave a message with our answering service who will contact the provider on call. Make sure you do not have caller ID block applied to your phone. If you have not heard back within 30 minutes please call back and let the answering service know and verify your phone number.
At Roslindale Pediatrics, we attempt to make great health care simple and easily accessible. Information on the following topics may be particularly useful to you and your family.
Use the links below to view our policies and procedures.